Updated May 2018 to reflect GDPR compliance standards.
We understand that privacy online is important to users of www.joyofmom.com (our Site), especially when conducting business.
This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services (collectively, “Services”) offered by Joy of Mom.
What is Personally Identifiable Information?
Personally Identifiable Information refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, Social Security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.
What Personally Identifiable Information is collected?
We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: bill to and ship to names, addresses, phone numbers, email addresses and credit card information needed to authorize purchases and transact payments for products and services.
How We Collect Personally Identifiable Information
We may collect information directly from you when you provide it to us, including by filling out forms, setting up a personal profile, membership log in, participating in sweepstakes, contests, or promotions, or contacting us through our “Contact Us” form or email.
Where is your Personally Identifiable Information stored?
We may store basic profile information, including name, email address, living address, age, phone number, credit card information, financial profiles, IP addresses, password, Social Security number and children’s information, on outside softwares such as Mailchimp, Ontraport, Gravity Forms, Google Analytics and our email servers.
Where can you access your Personally Identifiable Information?
To access, view or delete your stored data, please email [email protected] You are also able to contact Joy of Mom at 500 Lake Cook Road, Suite 350 Deerfield, IL 60015.
You may also unsubscribe from our communications at any time, you may do so in the footer of any of our emails.
If you are a resident of the European Union (“EU”), Joy of Mom. is the controller of your personal data for the purposes of EU data protection law.
Third Party Websites
What The Information is Used For?
We use the information collected to (i) respond to your requests; (ii) provide customer service; (iii) personalize your experience by providing content on the Site; (iv) improve the Site; (v) give you information about your account; and (vi) provide you with a safe, efficient, and customized experience.
How Long Do We Store Information?
We retain information as long as it is necessary and relevant for our operations. You consent to our retention of your data for as long as permissible under applicable law — up to one year after you close your account or otherwise withdraw consent for video tracking.
What organizations are collecting the information?
In addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.